PRIVACY POLICY

We may collect the following types of information:

• Personal Information: Name, email address, phone number, billing and shipping address, and payment details.

• Non-Personal Information: Browser type, device information, IP address, pages visited, and time spent on the site.

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We collect information in the following ways:

• When you fill out forms on our website (e.g., contact forms, booking forms).

• When you make a purchase or sign up for a service.

• Through cookies and similar tracking technologies to improve user experience and analyse website performance.

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We collect personal information to:

• Provide and manage our services, including booking and payment processing.

• Respond to your inquiries and provide customer support.

• Send updates, promotional materials, and other relevant communications (with your consent).

• Improve and optimize our website and services.

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How We Store, Use, Share, and Disclose Information

• Storage: Personal information is securely stored on our servers and protected by industry-standard security measures.

• Use: Information is used only for the purposes stated above.

• Sharing: We do not sell or rent your personal information to third parties. However, we may share your data with trusted service providers (e.g., payment processors) to perform necessary business functions.

• Disclosure: Personal information may be disclosed if required by law or to protect our legal rights.

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We may contact you to:

• Provide updates about your services or purchases.

• Notify you of important changes to our policies or services.

• Send promotional offers (only with your explicit consent).

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Collection of Information from Minors

Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from minors. If we learn that we have collected information from a minor without parental consent, we will delete it promptly.

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Privacy Policy Updates

We reserve the right to update this Privacy Policy at any time. Updates will be posted on this page, and the "Effective Date" will be revised accordingly. Continued use of our website after changes signifies your acceptance of the updated policy.

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Disclaimer

Services provided by Dr. Charles Richards, a Licensed Psychotherapist (License No: LMFT 23150). 
Therapy results may vary by individual.
 

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